Everything You Need To Know About Curved Stairlifts: Installation, Prices And FAQs

Everything You Need To Know About Curved Stairlifts: Installation, Prices And FAQs

When stairs become a struggle, it may be time to invest in a stairlift. If you have considered the pros and cons of purchasing or hiring a stairlift, you may have discovered that they are the cheapest and most hassle-free option for you – and this is where DMA Stairlifts come in. With over 35 years of experience in the industry, we’ve worked with leading manufacturers in the UK to ensure that quality is delivered. Depending on the design of your staircase, a curved stairlift may be the desirable option for you. Continue reading to learn more about the difference between curved and straight stairlifts, the benefits of stairlift installation, as well as some frequently asked questions around stairlift purchase and hire.

Is A Stairlift For Me?

If mobility is becoming a problem, and ascending the stairs is increasingly difficult, having a stairlift installed may be beneficial. A stairlift is able to carry people and sometimes their wheelchairs up and down staircases, with motorised domestic stairlifts fairly straightforward devices. The majority of stairlifts run on batteries which recharge automatically from the mains, meaning that if your home is on more than one floor, stairlifts can help you remain independent by navigating from floor to floor. Particularly useful for individuals who struggle with movement due to medical conditions or following an operation, individuals with reduced strength or flexibility from old age can also benefit from stairlifts.

Curved And Straight

Curved and straight stairlifts serve different purposes, with your stairlift of choice likely to be dependent on the set-up of your staircase itself. The most significant difference between these two types of stairlift is the way in which they curve against the stairs, a factor which affects their price as well as the way that they function. Whereas a straight stairlift will only need to travel in a straight line, making for a simple process, a curved stairlift is required to travel at exactly the same angle as your staircase, so that it fits perfectly and takes up less stair space. Whether the stairs are curved or spiralled, you’ll need a curved stairlift instead of a conventional straight design. Due to the bespoke nature of curved stairlifts, they are often around double the cost of straight designs,

Benefits Of A Curved Stairlift

Despite the added cost, investing in a stairlift which is suitable for your home is crucial if you want to feel the full benefit of one. There are many advantages of purchasing or hiring a stairlift for your home, with one of the most obvious perks being the prevention of injuries and hassle that it provides. A safer way to navigate stairways, a stairlift will prevent the risks of falling from height, with stairs one of the most common causes of injury within a home. Stairlifts from DMA Stairlifts will always be comfortable as standard, ensuring that one of the other benefits obtained from a functioning stairlift is the ease of use. Installation of a stairlift may be a viable alternative for those who are struggling and considering a senior living community, offering independence at an affordable price.

Stairlift Installation And Repairs Explained

Stairlift installation need not be complicated, with specialists on hand to fit a stairlift at your convenience. Stairlift rails are actually screwed into the steps themselves, contrary to the idea that a stairlift is drilled and fitted to a wall. Brackets are fitted to the bottoms of the rails, which are then lined up and fixed to steps with a screw. This ensures that stairlift installations are hassle-free and less disruptive. This also makes it easier to remove a stairlift if required. With very few screws attaching a stairlift to stairs, as long as the installation has been completed by experts, there should be no impact on the structural integrity of your stairs. Experts from DMA Stairlifts will also be able to complete installation in a short amount of time.

Stairlift Companies Near Me: What Price Can I Expect?

Though prices of stairlifts will vary depending on the brand, type of stairlift and who you purchase from, as mentioned earlier, curved stairlift costs will be roughly double that of their straight counterparts when purchased outright. Stairlift rental from DMA Stairlifts may be a more cost-effective option for you depending on your needs, with monthly payment solutions available for a temporary method of staircase navigation. This may be an ideal option for individuals who are recovering from an operation and expect their mobility to improve in the future, allowing them to hire a stairlift as a short-term fix.

Leading Brands And Maintenance

Stocking stairlifts from the nation’s most trusted brands, we provide products from Acorn, Brooks, Meditek, Handicare, Minivator, Freelift, Platinum and Stannah. If you have a warranty which includes a maintenance and service plan, which most do, there should be no additional running costs other than the cost of electricity required to power a stairlift. You usually won’t need stairlift insurance if your stairlift is within the warranty period, but if you are out of warranty, it may be advisable to buy mobility equipment insurance from a third-party provider.

Stairlift Hire Or Purchase?

The decision to hire or purchase can be made depending on your current needs, anticipated needs in the future, and your budget. If your current needs require a stairlift to be installed, and you do not expect your mobility to improve, it may be more cost-effective to outright buy a stairlift and maintain it as required. Temporary injuries and changes to mobility are better-suited to stairlift rental, allowing you to have your rented stairlift uninstalled and your monthly payments ceased when navigation up a set of stairs is more practical. In many instances, outright purchasing a stairlift is likely to be more cost-effective. Although the up-front curved stairlift cost will be pricier, stairlifts can last for many years, meaning that you will see long-term benefits of the investment.

Product Range

DMA Stairlifts excel at offering a large number of custom staircase navigation solutions for a variety of needs. Injured in a car accident and need a way to get from point A to B? Or perhaps you’re suffering from the repercussions of a long-term medical condition. Below are just a selection of the stairlift solutions we offer:

The Advantage

The Advantage’s strong yet super slimline rail is the narrowest on the market so it obscures less of your stairs than any other straight stairlift system.A compact design and grease-free rail mean that The Advantage blends in nicely with an interior, as well as being easy to keep clean. Powered by Handicare’s patented four wheel drive technology, this solution is safe, strong and reliable.

The Elan

A mix of stylish design, high-quality functionality and ease-of-use, the narrow vertical rail design of The Elan stairlift leaves plenty of open space on the steps for family members. Specious design dictates that the seat can accommodate most body types, with adjustable seat height for optimal comfort. The addition of a continuous charge strip means that you can park your stairlift anywhere to keep the batteries topped up.

The Freecurve

One of the most popular curved stairlifts, this design provides a safe, smooth and comfortable ride up even the most complicated curved staircase. Consisting of a single tubular track, the automatic folding rail option allows you to safely get on and off the lift at ground level without taking up space in your hallway.

The Handicare 2000

A smart seat with 6 colour choices available, the twin rail system of this stairlift provides a safe and smooth ride. With the tightest track bends available, it can accommodate a wide range of stair configurations and will hug the edge of your staircase, leaving you with more room for others to pass.

DMA Stairlifts: Chairlift For Stairs And Stairlift Installation

Founded in 1985 by Ken and Fiona Mahoney, DMA employs a team of friendly and approachable staff to help our customers with any stairlift-related enquiries they may have. Whether you’re considering stairlift installation for an elderly relative, or you are in need of stairlift hire for your property, we have you covered. Offering free quotations with no obligation to buy, you have as much time as you need to consider the options available, and the price quoted is always the price you will pay.

Searching for ‘stairlift companies near me’? We work alongside customers to help with your individual needs, giving you time to make a decision on what is important to you. From initial enquiries to installation and stairlift servicing, our team is on hand to take care of everything. Be it a curved or a straight staircase, our  simple, affordable staircase solutions are available as new, reconditioned or rentable. Glowing ratings and reviews from our Bristol and Bath customers right down to satisfied buyers in Plymouth and Cornwall, contact us today to see how one of our lifts could fit into your home and immediately improve your lifestyle.

Three Misconceptions Surrounding Stairlifts

Three Misconceptions Surrounding Stairlifts

Although stairlifts are extremely useful when it comes to allowing those with limited mobility to access other areas of their home, there are some misconceptions. Whether the misconceptions are surrounding stair lift cost, maintenance and size, it could be said there are some myths surrounding stairlifts.

Looking to debunk these myths in this handy guide, DMA Stairlifts are addressing these misconceptions and explaining why a stairlift could be a welcomed addition to your home.

Stairlifts are Expensive

Although the cost of the stairlift varies depending on what machinery you choose, stairlifts are actually not expensive to operate. This can mainly be down to the fact that technology has advanced so that stairlifts now have power-saving devices. In fact, stairlifts now use around the same energy as other household appliances. Considering that the stairlift will not be in continuous use, this means that little battery power is actually used.

Walls Aren’t Strong Enough

Not only is there a misconception that walls aren’t strong enough to have a stairlift installed, but there is also a myth that suggests stairlifts are fixed to the wall and will cause damage to the decor. In reality, stairlifts are actually attached to the stair treads, not the wall. Fixing a stairlift to your stairs is more suitable because it provides a secure platform and doesn’t cause damage to your home. In fact, the only change that you might notice after the installation is the presence of screw holes in the stair treads.

Stairlifts Can Be Dangerous

One misconception surrounding stairlifts is that they can be dangerous, particularly when there are small children or pets around. Some fear that stairlifts won’t stop moving even if there is an unexpected obstruction in the way. Thankfully, modern-day stairlifts are fitted with safety features that totally eradicates the possibility of anyone getting injured. Clearly visible obstructions should be removed before using the stairlift, but if a child or pet were to run in front then these new stairlifts have the technology to detect movement and stop the lift.

If you’re looking for a stairlift company that provide affordable but reliable stairlifts, then DMA Stairlifts are the company for you. We understand that you might have a lot of questions that you need answering surrounding stairlifts, that’s why our team are always happy to help answer your queries to put your mind at ease. We also provide stairlift maintenance and repair meaning that you can start to access all areas of your home once again. To find out more about the products and services we offer, then get in touch with our team today!

How Much Do Curved and Straight Stairlifts Cost?

How Much Do Curved and Straight Stairlifts Cost?

Homes with more than one level can be challenging to get around in if you are mobility impaired. While it may be possible to figure out how to move from room to room on the main floor, stairs pose an extra problem.

One method of making sure you can use all levels of the home is to invest in a stairlift. These are essentially chairs that move up the side of the staircase on a rail. They’re a safe, secure method of getting up and down with the danger of stumbling or falling and they ensure you arrive without getting too tired, as well.

How Much is a Stair Lift?

Stairlift prices depend greatly on the size and shape, but in general, you can expect to pay around £3,300 for a stairlift. This will include installation and all the parts that you need.

There are quite a few factors that do need to be considered, however, when looking at the cost of a stairlift.


The company that you purchase from may have different prices than the average. This depends on many things, including their location, the brands they offer, and whether or not they have workers onsite who can custom make your lift.


Staircases come in a range of sizes and shapes. Obviously, a shorter, straight staircase will be cheaper when it comes to adding a stairlift. However, if you need to add more turns or curves, this will require customization that costs more.

A simple, straight stairlift averages around £2,000, but if you have very long stairs or a curved or bent staircase, you’ll end up paying more like £7,000. You can expect each curve or corner in the staircase to double the original quote. This means it may actually be cheaper to install dual lifts rather than a single curved lift, depending on the shape of the stairs.


The brand you choose will also mean paying more or less. Some brands are known to be cheaper, due to the comfort level or materials used. Others have a more established brand name and will charge more for their product.

Add-ons and Features

Finally, the accessories and finishes will affect the final price of the product. As with most products, the nicer the stairlift, the more expensive it will be. A very basic lift can be much more affordable than one with extra cushioning and plenty of comfort add-ons.

Used Stairlifts

Can you buy a used stairlift? This is possible, but it’s far more likely to be possible with a straight stairlift. The curved ones are usually built to order and it’s not likely your home will be an exact fit. However, if you’re lucky enough to find a stairlift that is just like your staircase, then you can save some money.

This is why curved stairlifts almost always require a deposit since the company has to make them to the measurements of your home. Straight stairlifts can easily be resold elsewhere, so they don’t always require a deposit.

Curved stairlifts can be resold, but they will need to be reworked to fit your home in particular and this customisation will boost the price again. You’ll need to decide if it’s worth it to do this or to simply purchase new? A little research can go a long way.

Stairlift Rental Cost

Not everyone needs a permanent stairlift, so it may be an option to simply hire one for some time. This is ideal for anyone who is dealing with a temporary injury, such as a broken leg, or if you have someone coming to stay for a period of time who is limited in their mobility.

There is an initial installation fee to set the stairlift up. This will vary, depending on whether you have a straight or curved staircase, again. The fee may be anywhere from £300-£1000, which is still considerably cheaper than buying a new one. You may be limited, however, as straight stairs are the most common choice and they can be installed in most homes. The curved stairlift is more difficult to find.

Once the lift is installed, you just need to pay a weekly or monthly fee, depending on your needs. Regular straight lifts cost around £10 each week.

It is usually worth the cost to rent if you will be using the lift for just a few months. However, if it’s going to be longer, you can purchase a stairlift and later sell it back to the company when you no longer need it. This is common practice and most companies are willing to buy back their lifts. You may even be able to sell it privately.

Stairlift hire is a good alternative to purchasing if you know you won’t need the lift for very long. This may be due to many reasons, but it’s good to have an alternative. If you do need to purchase the lift, be sure to discuss the buy back program with the company.

Pros and Cons of Hiring a Stairlift Company

Is it worth it to put in a stairlift, or should you consider moving to a more accessible home? That depends on the person since not everyone has the necessary mobility for a stairlift. You may not be a good candidate for a stairlift if you have difficulty sitting and standing, which is required for the lift.

You’ll also need enough finger strength to move the seat belt and to buckle in, as well as manage the control button. You may find some accessories to help with this, but if you are unsteady when you get off the lift at the top of the stairs, it can be dangerous and it’s best to look for another solution.

Stairlifts must fit in the stairwell, which may be an issue in some older homes. The technician for the company will need to examine your home and measure the space to determine a few things. They need to know if you will have room to sit on the stairlift and still have sufficient clearance for your knees as you move up the stairs.

Many stairlifts can be folded up when not in use, which gets them out of the way. However, some will stick out and this can be annoying for others in the house. This is something to consider when looking at the various models available. Keep in mind that there are other options in stairlifts, as well, such as standing stairlifts. While not as common, they do exist and may be a good choice for those with issues sitting down.

Stairlifts do need ongoing maintenance, so you will need to discuss this with the installer. They should provide maintenance services, but these may come at a fee. There will often be emergency services for breakdowns, as well. Check to see what the cost of these services will be.

In some cases, you may find that the stairlift is not going to fit without some structural changes to the home. If this is the case, you’ll need to look carefully at the options before you make a choice. Is it worth it to make those changes or should you consider another option for reaching the upper levels of the home?

How Long Does It Take for Stairlift Installation?

The amount of time depends on the company and brand. Many companies schedule the preliminary visit within a day or two, so the technician can look at your home and get the measurements for your stairlift.

Once the initial measurements are taken, it may be up to two weeks before your stairlift is installed. The installation will take much longer if the stairlift is curved, as they need to custom make the rails. These will be attached to the treads of the stairs, not the wall, but they still need to follow the curve of the staircase.

DMA Stairlifts

As you’ve seen, stairlift prices vary drastically. The best way to find out whether this is a viable choice for you is to talk to DMA Stairlifts and learn more about your options. We’ll provide you with plenty of information to help determine if you should use a stairlift or not and we can also offer a quote based on the size and shape of the stairs. Contact us today to learn more.

Are My Stairs Suitable for a Stairlift?

Are My Stairs Suitable for a Stairlift?

Are you looking at stairlifts and wondering if your stairs are compatible? Every home is different, and it’s not unusual to have a pretty unique staircase – they can be a wonderful feature after all. While stairlifts don’t work on every type of staircase, they are fairly versatile and can be suitable for straight, curved, or even outdoor stairs.

Here are DMA Stairlifts with a brief outline of installing stairlifts on unique stairs – keep reading to find out if yours are compatible.

Adding a stairlift to narrow stairs

If you have a narrow staircase in your home, it’s likely that you can find a suitable stairlift to fit them, particularly if they’re straight. Since the chair folds away at the top and bottom, this gives easy access to the stairs for anyone not using the lift.

On a straight section, you should not need any changes made to the staircase. The rail for the lift will sit against the wall and anchor to the stairs, without any necessary adjustments.

Installing a stairlift on a curved staircase

Curved staircases are a little more difficult, but they can still be suitable for a stairlift. However, it’s likely the company will need to make a few small changes to ensure the lift can move smoothly around the curves.

If your staircase is unevenly curved or has a section that snakes around, but is straight elsewhere, that is still something a stairlift can work with. There are some rather impressive installations of stairlifts on unique stairs. While adjustments need to be made in some cases, which may affect the structure, it’s usually worth it to get the stairlift installed so everyone can use it as needed.

Talk to your stairlift company

Before you commit to anything, you’ll need to speak with the stairlift company. They should come out to evaluate your home and take measurements. The technician can then make an informed decision about whether or not the staircase will be suitable for a stairlift.

When they have determined the best method of installation, you’ll be given a quote to ensure the entire cost of installation is covered. From there, you simply have to sit back and relax while they install the stairlift. You may then move smoothly up and down the stairs without the worry of missing a step or losing your grip or balance.

Stairlifts can change your life for the better and enable mobility for all. Therefore, they are something everyone should consider if they have mobility issues. The ability to move easily from floor to floor is something most of us take for granted while we can move easily, but it becomes difficult later in life. Plan ahead for this eventuality and you can have a lift ready to go when you start to slow down.

DMA Stairlifts can help you figure out whether your stairs are stairlift-friendly. For more information, contact us today or, if you’ve already made up your mind, fill out our online quotation form for a free no-obligation quote.

4 Signs It’s Time to Install a Stairlift

4 Signs It’s Time to Install a Stairlift

Have you been thinking about installing a stairlift in your home, but are yet to actually do it? It may be time to start the process of choosing a stairlift and having it installed. This blog from DMA Stairlifts outlines some of the telltale signs that it’s time to go ahead and install one.

Stairs have become dangerous

If you or someone in your family has difficulty moving up and down the stairs, it’s time to make it safer. Stairs are dangerous and can be deadly if you slip or lose your balance and fall down them. To ensure everyone in the home is able to safely move up and down the stairs, it’s important to have a stairlift installed sooner rather than later.

There are elderly or disabled people living in the home

Does anyone in your home have mobility issues? Whether young or old, they’ll benefit from having a simple way to get up the stairs. The stairlift is secure and will make it easy to reach the upper floors of your home and ensure that everyone can enjoy the use of the entire building.

If you need to walk behind someone in order to have them safely walk upstairs, then you need one of these useful lifts. It will give you peace of mind, both for yourself and anyone who needs the chair.

Stairs are too tiring

When climbing the stairs becomes an arduous and exhausting task, it’s time to make your life easier. Stairs can be really tiring if you’re struggling with your mobility and that usually means you will avoid using them unless it’s an emergency. To ensure your entire home is available to you at any time, install a stairlift so that you can come and go as you please to the upper floors.

Your family have suggested it

When your family members see that you’re struggling with reaching the top of the stairs, it is time for a stairlift. They may seem overly protective, but it’s a sign that they’re seeing you tire easily or lose your balance and are worried. They want you to be safe, so their advice is something to be heeded.

Often, family and friends see problems long before we notice them ourselves. This is a very common issue, so pay attention to what people are saying and try not to take it too personally. Adding a stairlift to your home will help everyone feel better and will give you the ability to move anywhere you like.

A stairlift can be installed on nearly any type of staircase, even curved ones. DMA Stairlifts offer a wide range of products and services, from stairlift rental and purchase to servicing and repairs. Their helpful team of staff will be well-equipped to answer any questions you have and help you decide on the best stairlift for your needs and your property. For more information, contact us today.

Taking Care of Your Stairlift – Identifying Issues and Maintenance Tips

Taking Care of Your Stairlift - Identifying Issues and Maintenance Tips

If your stairlift isn’t working correctly, making strange noises or displaying error codes, there could be a number of issues. . As an owner of a stairlift, it’s important to understand what these issues are, how to identify them and most importantly, how to deal with them effectively. Regular cleaning, servicing and maintenance can have a lasting impact on the functionality and longevity of your stairlift, and many of these issues can be resolved without the need for an engineer. In this article, we take an in-depth look at how to identify issues with your stairlift, highlighting essential maintenance tips.

Common Stairlift Faults

Before you can consider any maintenance or repairs, you’ll need to be aware of common issues that may arise with your stairlift. Often these problems are relatively simple and easy to fix, such as a disconnected power supply or a battery isolation switch that is turned off. It’s important to check over these smaller issues first before contacting an engineer, as many of these problems could be effectively resolved with little fuss or effort. Below, we look at some of the most common stairlift faults and how to spot them:


Most modern stairlifts are fitted with a diagnostics or error code display to inform owners of potential issues with their stairlift. It’s important to familiarise yourself with these codes by looking through your owner’s manual when you first buy your stairlift, but even more vital that you ensure it’s kept in a safe place. When an error code is displayed you will be able to refer back to your owners manual to align the error code with a particular issue. Some issues can be resolved quite simply on your own, whereas some error codes will suggest serious issues that need professional servicing, maintenance or inspection.


If there’s a problem with the power supply, there’s usually a strong chance the connection is loose and the power supply has simply been unplugged. If this is the case, your staircase will notify you with a distinct beeping sound or notification on your diagnostic display. It’s common for stairlift power supplies to take knocks or come unplugged, so always check the power supply first. If this is not the issue, try switching your power supply to another plug socket to narrow your investigation further. If issues still persist, it’s time to check your key switch.

Key Switch

Ensuring your key switch is in the appropriate position is the next step in identifying the root cause of the issue. It’s not uncommon for owners to confuse between on and off positions for the key switch, as there’s only a subtle difference between the two positions. If your key switch is switched to the off position, even slightly, ensure it is switched back on to reactivate your stairlift. If the key switch is undoubtedly switched on, but issues still remain, you’ll need to assess the battery isolation switch.

Battery Isolation Switch

Much like a key switch, a battery isolation switch that is turned off will prevent your stairlift from operating. This will happen regardless of whether there’s a fault or technical issue with your stairlift, so always check your battery isolation switch is turned on before calling for an engineer. The battery switch is usually located in a position that prevents accidental intervention, typically at the back or underneath the carriage.

Swivel Seat

One of the most common problems with stairlifts is an extremely simple one. Often the swivel seat hasn’t been correctly clicked back into its travel position after use, which will prevent your stairlift from functioning. An error code will notify you of this issue. Fortunately, it can be easily resolved simply by moving your seat back into its 90-degree position, then back to the travel position. A simple on and off should then do the job.

Regular Use

The more use you get out of your stairlift, the less likely it is going to attract dust, grime and debris, reducing the risk of malfunctioning. Much like a car, simply switching on your stairlift and allowing it to operate can have a positive impact and prevent future issues from arising. This is particularly important if you are no longer making use of your stairlift on a regular basis, so don’t be afraid to take the old girl out for a spin once in a while.

Cleaning & Maintenance

Much like any piece of machinery, equipment or vehicular device, a stairlift requires the appropriate cleaning and maintenance to ensure they remain in their best possible condition for the foreseeable future. It’s important to clean and maintain your stairlift regularly, to reduce the risk of issues arising. Below are some of the most important and effective ways to clean and maintain your stairlift:


Cleaning your staircase regularly can have a lasting impact on the overall longevity of your stairlift, serving as a form of maintenance in itself. Keeping your stairlift clean, tidy and dust-free will maintain the stairlift in its optimum condition for much longer. Ensure your stairlift is at the bottom of your staircase when you clean it, and that it’s switched off and powered down, to prevent activation during the cleaning process.

We recommend using a feather duster and a damp cloth to remove dust, grime and debris. It’s important to remember not to use heavy-duty solvents, bleach or cleaning chemicals when cleaning your stairlift, as they can have a negative impact on the electronics and intricate systems that allow for your stairlift to operate. This damage would likely void your warranty, so ensure you stick to a light dusting and wipe down with a slightly damp cloth only.

Lubricate The Track

If your stairlift feels slow or is stuttering, it’s likely your track needs lubricating. This can be a particularly tricky task and may require the help of a family member or, if necessary, an engineer, especially if the issue is quite prevalent, and requires extensive cleaning and lubrication. In order to prevent this, you should lubricate your track every 2-3 months during your cleaning.

Read The Manual

As suggested, it’s essential you take some time when you first purchase your stairlift to thoroughly read through the manual. This will provide you with expert insight and all valid information required to ensure your stairlift is operating correctly from the beginning. Not only this, but when it comes to future issues, error codes, troubleshooting and general cleaning or maintenance, your manual will offer extensive advice on how to respond to these problems.

Annual Service

At DMA Stairlifts, we provide annual servicing and maintenance contracts even for customers who haven’t specifically purchased a stairlift from us. In this service, we check the following components of your lift to ensure it’s functioning correctly and in top condition:

  • Motor and gearbox assembly
  • Safety switch
  • Hinged belts
  • Seat belt security
  • Roller bearings
  • Drive rack
  • Rail and track
  • Charging points
  • Seat swivel action
  • Safety switches
  • Batteries
  • Diagnostics display
  • RCD test

It’s important to stick closely to your servicing schedule to reduce errors or problems occurring with your stairlift. With DMA Stairlifts, we are able to provide maintenance contracts to ensure you are covered all year round and annual servicing is carried out on time and in full.

Maintenance Contracts

Once your stairlift has been serviced by a member of our team, it may be possible for you to take out a maintenance contract with us, which will cover you against the cost of any call out charges for the next 12 months. At DMA Stairlifts, we offer two different types of maintenance contracts:

Silver Contract

Our silver contract will cover the following:

  • Annual service
  • Callout charge
  • 24 hour response time
  • Reduced labour on-site

Gold Contract

Our gold contract offers the same advantages as our silver contract, but with the addition of the following:

  • Labour on-site
  • Parts

DMA Stairlifts – Breakdowns, Repairs and Maintenance Across the West Country

Is your stairlift broken, making a strange noise, or in need of routine maintenance? If you’re looking for quality stairlift service, repairs or aftercare, DMA Stairlifts provides a year-round callout service for stairlift repairs and maintenance throughout the West Country. If you are a contract customer, callout charges are free.

However, if you prefer to use our services only when you need us, we charge a competitive rate callout and labour on-site for breakdowns. Our service department is run from our workshop & showroom in Wellington, where we hold a comprehensive stock of parts for most stairlift makes and models. We can remove, repair, maintain and install a wide range of makes and models. Contact us today.

Four Advantages of Stairlift Installation

Four Advantages of Stairlift Installation

Mobility issues don’t have to make your home life any harder. With a DMA stairlift, you can comfortably, simply and safely move around your home, up or down the stairs, without the need for pain, or struggle. Here, we take a closer look at the key advantages of installing a stairlift in your home:


If you are struggling with your mobility, using the stairs at home can present a number or risks, potentially leading to serious injuries from falling, slipping or tripping on the steps. Using a motorised stairlift will allow you to move freely to every level of your home, with the risk of injury greatly reduced. This is due to the intense thought and scrutiny placed on the safety and reliability of stairlifts, including safety belts, automatic stop functions and warning sounds or alarms. Most stairlifts will also be fitted with a lock switch to prevent the use of the chair by other people, especially children, to prevent their endangerment. 


Stairlifts are designed and fitted with a number of features to ensure the system is functionable and comfortable every time you use it. This means that various aspects of the chair are adjustable, to assist in finding the appropriate position of comfort for every individual need, including height and width. The chair is also fitted with padded armrests and cushions to provide extra comfort and protection. Generally speaking, stairlifts are tailored to suit your requirements and specific needs to help you overcome the difficulties or pain of moving around your home, so are typically designed with comfort in mind.


Easy to operate, stairlifts are controlled via a toggle switch located on the armrest. This can be used independently, as a remote control, should someone else in your home have left the chair at the top of the stairs. For example, the toggle switch is able to call your stairlift back to it’s starting position, even if you are not on the stairlift currently. In fact, stairlifts will return to their starting position whenever necessary, as this is their park position and charging point, meaning you will never get stuck half way up the stairs or lose mobility around the house because the system has a back-up power supply. 


Losing your freedom of movement can be tough, especially if your home has a basement, or an upper-level, and if stairs start to seem like an impossible challenge, you’ll no doubt start to feel like you’ve lost your independence. With the installation of a stairlift, all of this can change, you can regain your independence, without worrying about the pain, energy and time it may take. You’ll be able to move around freely, without restriction or challenge, as the lift will provide a safe access to every floor in your home.

If you’re looking for reliable mobility system for your home, consider a stairlift from the experts at DMA Stairlifts. We’re proud to serve customers across the southwest of England and offer a range of straight stairlifts, curved stairlifts, stairlift rental, stairlift servicing and maintenance. Contact us today.

Stairlift Servicing: What’s Involved and the Signs It’s Needed

Long before a stairlift ceases to operate or function correctly, there will be clear and obvious signs of a problem that cannot be ignored. From unusual sounds, error codes, to exposed wiring and visible damage, there are several key signs to be wary of. Ensuring these issues are safely and responsibly handled is imperative to maintaining the high standards you’ve become accustomed to.

As a general rule, most new stairlifts come with a two-year warranty, including two free services as standard. Regardless of this, your stairlift will receive annual servicing to help maintain it remains in a safe working condition for years to come. It’s important to remember addressing any issues early on will almost certainly save you repair costs in the future. Here, we’ll run through some of the most vital signs to look out for and how the process of servicing your stairlift actually works.

Maintaining Your Stairlift

A key part of self-servicing your stairlift is regular maintenance. If correctly looked after, a stairlift can last many years, with little to no signs of stress or issues with functionality. However, maintaining your stairlift is crucial to cementing this longevity. Here, we look at some of the essential maintenance checks you can carry out at home:

  • Motor & gearbox assembly for oil leaks and worn brushes.
  • All safety switches for correct function which ensures they don’t stick or activate unnecessarily.
  • Any hinged parts are lubricated and checked for excessive movement.
  • Seat belt security.
  • Roller bearings are checked for wear and lubrication.
  • The rail is cleaned of any dust and feet are checked for security.
  • Drive rack lubrication.
  • Charge points are cleaned and lubricated.
  • Seat swivel action, safety switch checks and lubrication.
  • Batteries are installed in the lift and remote controls.
  • Battery charging system and control board.
  • RCD test and reset if it’s a mains-powered machine.

Why Do I Need A Service?

Like any piece of machinery, be it a car or a vacuum cleaner, your stairlift will need maintenance and servicing to ensure it remains operational. It may seem trivial, but cleaning your stairlift regularly is an excellent starting point because when dust, dirt and debris build up, it only serves to slow down your electronic stairlift.

When Do I Need A Service?

If you’re not maintaining your equipment, it will eventually start to suffer. We recommend that your stairlift is serviced once a year, and cleaned regularly, to keep it operating at its full potential. A basic package with DMA will include an annual service, priority access and reduced rates for call outs, whereas a premium package will often cover parts and call-outs during office hours, with reduced rates for call-outs after hours. Whether or not you choose to take out a stairlift service contract make sure you have access to a 24 hour, 365 days a year service so that no matter what the day or time you can get an engineer if your need is really urgent. Below are some of the most important issues to look out for if you believe your stairlift requires servicing:


Should your stairlift start making a beeping or chirping sound, this is an indication your batteries are not charging properly. This is usually a simple issue with the power supply at the outlet, so make sure you run some quick checks before calling the service line. If your stairlift is making a scraping sound, you’ll need to service your stairlift as soon as possible, to prevent additional damage to your lift. A scraping sound is often a sign of an internal issue with the rolling mechanism or a malfunction, so will require immediate action.


There are several warning signs if you believe your stairlift is malfunctioning. If your lift seems fine when going down, but is showing signs of fatigue on the way up, this usually signifies an internal battery issue. Occasionally, your lift may run fine in some moments, but then stop suddenly or unexpectedly in transit, this is known as ‘intermittent operation’ and will require a service. Watch out for lift jumps, shakes and shudders when in transit, if there’s some resistance whilst on the track, it could be a sign of a gearbox issue.

Visible Damage

Inspect your stairlift for visible signs of stress or damage. If your loft has loose covers, broken or splintered plastic or rattles and makes unusual noises in motion, service is likely required. This is why it’s vital to run visible checks frequently, keep an eye out for cracks or broken springs, whilst black or grey dust is a major sign of a worn-out mechanism.

Exposed Wiring

If your stairlift is showing exposed wiring, this is an immediate concern. In the long-term, this will cause your stairlift to break down and cease operation. In a worst-case scenario, the wiring can short on the metal causing serious electrical issues or damage that will result in higher repair costs.

Error Codes

Most modern stairlifts come fitted with a screen that displays the lift diagnostics. Sometimes this screen will display error codes, each signifying a specific problem unique to the code provided. You will need to find the code displayed on the screen in your user manual to highlight the issue. If the problem is small or seemingly resolvable, your manual should be able to guide you through the process of fixing these simple errors or issues, however, some error codes will signify a serious or complicated issue that will require a professional to fix.

How Will My Stairlift Be Serviced?

A stairlift service is designed to cover everything. From concerning scraping noises to a malfunctioning battery, every component is checked and serviced thoroughly. Here are some of the key checks carried out by DMA:

  • Motor and Gearbox assembly
  • Safety switches and function
  • Hinges and mobility
  • Seat belt security
  • Roller bearings
  • Dust or dirt
  • Charge points
  • Seat swivel action
  • Batteries
  • Charging system.

Stairlift Maintenance Contract

Now your stairlift has been serviced, it could be worth considering taking out a maintenance contract, which covers you against callout charges for the next twelve months. At DMA, we offer two different types of maintenance contract:

Silver Contract

A silver contract offers the following benefits:

  • Annual Service
  • Callout charges
  • Callouts guaranteed within 24 hours
  • Reduced labour on-site.

Gold Contract

A gold contracts offers the silver contract plus:

  • Labour on-site
  • Parts.

With a DMA maintenance contract, we can cover you all year round, offering an excellent service within twenty-four hours, that covers the costs and labour required with little fuss or worry. With a maintenance contract, we’ve got you covered.

Annual Servicing

It’s essential your stairlift is serviced at least once every twelve months. At DMA we can offer a full service, even if your stairlift wasn’t bought from us, for an agreed fee. We can also put you on one of our maintenance contracts to cover you for any issues in the future, should you wish to do so.

Generally speaking, a stairlift service will take less than an hour to complete, though, if any parts or repairs are required, this may take longer, or have to be completed at a later date. As a rule, we aim to deliver our absolute best service available, to keep any disruption to a minimum when servicing your stairlift.

DMA Stairlifts – Stairlift Experts in the South West

At DMA Stairlifts in the South West, we’re experts. Whether you’re looking for a short-term solution or a long-term mobility aid we can help you find the right product for your needs. Plus, we also offer reliable servicing and maintenance contracts so your stairlift will remain in great working condition. If you are a contract customer, callout charges are free. However if you prefer to use our services only when you need us we charge a competitive rate callout and labour on site for breakdowns.

With over 40 years of experience, look no further than DMA Stairlifts for professional advice and a wide range of products. Get in touch with us today for more information.

Making The Most Of Your Stairlift

Making The Most Of Your Stairlift

Analyze The Cost

Prices for stairlifts can vary dramatically depending on where you are looking.

Often, this is down to differences in staircase layouts, but as an average, a straight staircase with DMA is around £1850 for installation, with a two-year warranty provided as standard. According to Which.com, this is just under the national average of £2000, though it’s reckoned in unique circumstances, with a non-traditional curved staircase, this could rise to upwards of £6000.

Our advice to anyone looking to buy a stairlift is to get a detailed breakdown of all the options and extras you could potentially save on, or in the case of some of the larger national companies, potentially the extra rewards you could earn for a quoted price.

Do Your Research

Like most products, stairlifts are available from a number of different manufacturers, each with its own unique quality, pricing, and levels of reliability. Making the right choice can feel like an impossible task. Keep an eye out for the warranty, what does it cost? What are the terms and conditions? How long are you covered for? A healthy balance between cost, performance, and durability are key.

Power Up!

A stairlift requires a 13amp socket, if there isn’t one available close enough to the staircase, it’s likely you will be asked to arrange for the installation of one. The engineer would then conceal the wiring wherever possible, running the cable to the nearest plug point similar to that of a standard telephone or cable TV point.

Make Room

Stairlifts don’t take up as much room as you’d think. All of our stairlifts fold flat against the wall when not in use, taking up approximately 300mm of space at its widest point. When not in use, it will be either at the top or bottom of the stairs in the ‘parked’ position, meaning only the track, at a low level, would be present on the stairs.This leaves the staircase almost entirely free from obstruction.


In order to maintain your stairlift’s quality and efficiency, we now use a basic D.C. power battery pack.  These packs are housed within the stairlift, powering them safely, cheaply, and reliably.  When the machine is not in use, it will rest either at the top or the bottom of the staircase.

At this point, the battery pack will recharge, very similar to the principle of a cordless telephone.

DMA Stairlifts, based in South-West England, have over 30 years of experience in selling, installing, and maintaining a range of high-quality stairlifts. With something to suit every budget, our friendly team is on hand to help you choose the right stairlift for your requirements. Get in touch today for your free quotation or for more information about our services.

Buying a Stairlift vs Stairlift Rental Services: Which is Right For You?

Buying a Stairlift vs Stairlift Rental Services: Which is Right For You?

If you have long-term mobility problems or perhaps you’re undergoing surgery and need help around the house, a stairlift installation could be the solution that you need. But, if you’ve been wondering ‘how much is a stairlift’ or you’re not sure if buying a stairlift outright is the best solution for you, why not consider renting?

Stairlift rental is a service that is great for those seeking short-term mobility support, however, it’s often overlooked or people don’t know that it’s available. On the other hand, buying a stairlift can be a great investment if you have a disability or your ability to move around the house safely is deteriorating.

One of the most important decisions to make when having a stairlift installed is whether to buy or rent so it’s always best to consider your options carefully as your home should be safe and comfortable. At DMA Stairlifts we’re the experts in both stairlift rental and purchases. In this article, we provide a detailed guide as to which option could be best suited for you including the top factors to consider.

Should you buy a stairlift or invest in stairlift hire?

There are many reasons why you might require a stairlift. It’s not just elderly homeowners who can benefit from these kinds of installations although this is a great reason to invest so you can continue living independently. Stairlifts are great multi-purpose devices that can improve your quality of life whether that’s short-term or long-term.

Here are some of the top reasons why you might purchase or hire a stairlift.

When to hire a stairlift

  • Recovering from surgery or an injury

Has there been a change in your mobility? Surgery or injuries can happen out of nowhere which means you may need to temporarily adapt your home to suit your reduced mobility. In this case, stairlift rental is a great option as it’s cost-effective and will keep your home safe until you are able to use the stairs again.

The last thing you want is to cause further damage by overexerting yourself before your body has recovered. Having a stairlift in your home, however, can help you to move up and down the stairs and continue to withhold some independence.

  • You have an elderly relative staying in your home

You may not need a stairlift yourself but if you have an elderly family member staying with you or someone with limited mobility then they can come in handy. Stairlift rental allows you to install a chairlift on a short-term basis so your home is well prepared for your guests’ arrival.

While you may not want or need a stairlift installed in your property forever, making sure you’ve considered the accessibility of your home temporarily is sure to be appreciated by anyone visiting you. Plus, they’re as easy to take down as they are to install so once your guest has left your home will be back to how it was in no time.

  • You would like to test a stairlift before purchasing

If you’d like to try before you buy, renting a stairlift instead of buying it outright will give you a chance to try it before you buy! There are lots of different stairlift types to consider so it’s important that your final decision is the right one for you whether that’s a curved stairlift or even an outdoor stairlift.

If you’re still deciding which option is best for you, organising a rental can help you make up your mind. During the rental period, you can get used to how the stairlift works and see if it’s the best type of mobility aid for your needs.

When to buy a stairlift

  • You have long-term mobility problems

Long-term mobility illnesses require the right support such as mobility aids around the home. If your symptoms have slowly progressed then the stairs can easily become a dangerous area of your home when you don’t have the right precautions in place such as a stairlift.

You should be able to live comfortably in your own home so buying a stairlift can lift a lot of weight off your shoulders by providing a reliable solution. Whether you plan on living independently or have loved ones or health carers who are there to support you, a stairlift is beneficial for both you and them.

  • Your home is currently unsafe

For those who are unsteady on their feet, it’s important that all hazards are removed and replaced with safer alternatives which may include installing a stairlift. Manoeuvring the stairs can be incredibly difficult but it doesn’t mean that the upstairs of your home is now out of bounds for you or your family member.

As soon as you recognise that your home is unsafe it’s time to make a difference. A high-quality stairlift purchase will ensure that your home is no longer a danger so you can move around freely without the fear of hurting yourself on the stairs.

  • You’re eligible for grants

You may be deciding whether to buy a stairlift but are worried about high stairlift prices. However, if you’re eligible for grants and financial support because of a disability or long-term illness, this is all the reason to make a purchase. Grants are in place to help those who need financial assistance, including purchasing mobility aids.

The Disabled Facilities Grant, for example, is a government-funded grant awarded to eligible disabled people who need to make changes to their homes such as installing a stairlift. With the financial aid that you need, purchasing a stairlift is made even easier so always check out which grants you can access.

The process of buying or renting stairlifts

When buying or renting a stairlift the process is fairly similar. You will need to find the right model, have the product installed and of course consider the cost.

Finding the right model

If you plan on buying a stairlift then you need a model that’s going to work for you now and in the future, whereas stairlift rental means you’ll need a model that works for your particular situation. Either way, a professional team will be able to advise you on the best option available for your needs and something that will fit seamlessly into your home.


Next comes installation. Most stairlifts can be installed fairly quickly so they’ll be up and running in no time. However, curved stairlifts may be harder to rent as these products often need to be custom-built which takes longer and isn’t as practical.


Stairlift prices will vary depending on the model you choose, how long your rental period is and other similar factors. It’s important that you understand exactly what you’re paying for so the installation is within your budget. Stairlift rental can be a cost-effective option for those seeking temporary mobility help but in the long run, if you need long-term help then purchasing a chairlift is a great investment.

DMA Stairlifts: Affordable Stairlift Rental Cost in the South West

At DMA Stairlifts in the South West, we’re experts in stairlifts. Whether you’re looking for a short-term solution or a long-term mobility aid we can help you find the right product for your needs.

If you’ve been wondering ‘how much is a stairlift’ then you’ll be pleased to know that we offer affordable stairlift rental and purchases so you can rest assured that whatever option you choose will be a sound investment. Plus, we also offer reliable servicing and maintenance contracts so your stairlift will remain in great working condition.

With over 40 years of experience, look no further than DMA Stairlifts for professional advice and a wide range of products. Get in touch with us today for more information.